AS ISO/IEC 19086.1:2023 PDF
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Information technology – Cloud computing – Service level agreement (SLA) framework, Part 1: Overview and concepts
Standards Australia , 08/25/2023
AS ISO/IEC 19086.1:2023 PDF
AS ISO/IEC 19086.1:2023 identically adopts ISO/IEC 19086-1:2016, which seeks to establish a set of common cloud SLA building blocks (concepts, terms, definitions, contexts) that can be used to create cloud Service Level Agreements (SLAs).
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